The HR department is tasked with keeping the employees engaged and satisfied with their organization. However, it is easier said than done as employee engagement depends on various factors.
Traditionally, organizations did not value employee engagement as much as they valued their productivity and efficiency. Times have changed nevertheless and companies have realized that employee engagement is a critical factor in the overall success of their organization.
HRs are faced with various kinds of issues when it comes to keeping their employees engaged with their work and organization. In this scenario, having a training management system goes a long way in easing the troubles for HR and helping them maintain their employee engagement levels within an optimum range.
So, how exactly does a training system pull this off? Isn’t the training management system meant to simply train the employees in performing their work better? Let us take a look beyond the obvious to learn about five employee engagement issues and how to resolve them with employee training software.
What is a Training Management System?
First and foremost, we need to understand what an employee training management system is. In layman terms, it helps you streamline the training and learning activities conducted by your company. It helps in organizing and managing every aspect of the training process.
You might be currently using dedicated training management software to fulfil this purpose or utilizing trustworthy spreadsheets. Irrespective of how you manage it, it is a fact that having employee training software in place helps in organizing your training schedules, conducting the training sessions, evaluating its effectiveness and undertaking related tasks easily.
In this day and age, it is always beneficial to opt for dedicated training management software to manage the various training routines. Such software helps you have a central hub for gaining an overview of all the different training related tasks as well as understanding the effectiveness of the training methods.
With the help of training management software, you will be able to have a comprehensive understanding of the various pieces of training being conducted throughout your organization as well as gain valuable insights related to it.
Having a well-thought-out training management system also helps in easily integrating it into your existing website as well as accepting online registrations. It would also help in providing the necessary resources while also automating multiple manual training-related tasks. It also helps in record management as well as in developing valuable reports. Hence, having an employee training system is essential for any company nowadays.
Factors that drive Employee Engagement
Several factors help in improving the employee engagement rate of the company. These can be broadly classified into two groups:
Popular global analytics and advice firm Gallup has come up with 12 ‘needs’ for the employees. They found that, with the fulfilment of these requirements, the staff would be happy and remain engaged with their company for longer. These ‘needs’ are:
- The staff members know precisely what is required of them.
- They have the equipment and resources to perform their duties correctly.
- They are provided with the opportunity to perform their best every day.
- They have received recognition for doing good work in the last seven days.
- Their superior or colleagues seem to genuinely care about them as a person.
- Their colleagues encourage their development.
- Their opinions seem to count at the organization.
- The mission of the company makes them feel that their job is critical.
- Their colleagues are committed to completing quality work.
- They have at least one good friend at work.
- Someone has informed them about their progress in the last six months.
- They had multiple opportunities at work to learn in the last year.
As is evident here, the role of the manager or supervisor cannot be overstated when we refer to employee engagement. After all, they are the ones who should motivate and lead their team to perform well and achieve better results.
There are several company factors too, that affect how engaged the employees feel about their company. Quantum Workplace, the company behind the popular ‘Best Places to Work’ program in the US, has recognized the following factors that contribute to having an impact on employee engagement:
- The management is committed to moulding their company to be an excellent place to work at.
- The overall company culture helps induce an atmosphere of success.
- The leaders are trusted with charting the correct course to guide the company towards excellence.
- The employees have a good idea as to how they will take part in bringing forward this success.
- The upper management understands that their employees are their most valuable assets.
- The company takes active initiatives to help its employees learn and grow with their organization.
Common Employee Engagement Issues & Solutions
Since we have understood what exactly an employee training management system is and recognized the factors that drive employee engagement, let us take a look at five common employee engagement issues & their solutions with the help of employee training software.
Communication has become a major challenge with the rise of hybrid and remote work models. With the rise in non-verbal communication, there has been an increase in miscommunication and productive time is lost in sending messages and reiterating the same details. All of this leads to a reduction in employee engagement as they feel overwhelmed and exhausted.
An employee training management system would be able to mitigate this issue by providing a platform for seamless communication among the team members. Additionally, with the help of adequate training, the employees would be able to communicate in a better way as everyone would be aware of the communication tools and their features.
Being social animals, human beings crave social interaction and the rise of hybrid and remote work models has led to the employees feeling isolated and siloed to their tasks. As a result, they soon lose interest in their work and their engagement rate starts dropping drastically. It lowers their productivity and morale too.
With the help of a training management system, the employees can connect with their co-workers and thus, feel engaged with the team and their company. Such employee training software would also include group video conferencing, quizzes and surveys for keeping the learners engaged. Such gamification features help in boosting their morale and increasing their engagement rate.
Lack of Motivation
There has been an overwhelming increase in the number of employees who are leaving their jobs during the pandemic. Financial pundits have referred to this as ‘The Great Resignation’. Although there are a plethora of reasons for it, a major one is that employees have got bored of their current jobs and there is an overall lack of motivation. This can be due to a multitude of reasons such as social isolation, miscommunication, etc.
In this scenario, training management software would be able to help the employee upskill themselves to tackle other roles in their respective companies. Modern online training software is so advanced that it can provide personal recommendations to the employees based on various parameters. Such initiatives by the company reassure the employees of their value for their company, thereby prompting them to stay longer and remain engaged with their firm.
This issue goes hand in hand with the one we discussed above. With The Great Resignation looming over the company, the management often fails to provide a robust answer to their employees as to how would their future be in their current company. With a lack of clarity, employees are bound to resign from their company, thereby increasing the employee turnover figures.
An employee training software again comes to the rescue of the employer by helping the employees realize that their company is willing to invest in them by upskilling them. It creates a sense of belonging to their organization as the company showcases trust in their employee by helping them improve their skills. This will help the employee even move up the corporate ladder, thereby helping them remain engaged with their organization and reducing employee turnover for the company.
With the sudden shift to remote and hybrid work models owing to the pandemic, the companies found themselves scrambling for effective communication tools for their employees. However, given their rapid implementation, it has led to ‘digital burnout’ among the employees. With the slew of software required to perform modern jobs, employees are already using multiple programs to perform their daily duties. However, adding more software is making them overwhelmed and exhausted.
In this scenario, an employee training software would be able to help the employees learn and understand the new software better. This would improve the employees’ understanding of the software as well as help in making better use of it.
As we have seen until now, having a robust training management system is imperative to keep your employees engaged and happy with your company. The training management software would be able to easily resolve the five common employee engagement issues we discussed in this article and help the employees stay motivated and satisfied with their company. Hence, you must invest in online training software at the earliest and help your employees realize their value for your organization.
John Paul Davis is a content writer with Pocket HRMS, an innovative AI-driven cloud-based HR software provider in India with over a decade of loyal clientele. His handiwork usually reflects the latest technologies in the HR domain.